Shipping + Returns

AS A RESULT OF THE ONGOING COVID19 PANDEMIC OUR RETURNS DEPARTMENT IS TAKING EXTRA PRECAUTIONS ON HANDLING RETURNED ITEMS WHICH MAY DELAY YOUR REFUND AND/OR EXCHANGE. IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE CONTACT OUR CUSTOMER SERVICE DEPARTMENT.

SHIPPING:

At this time, all UNBOWED products are only available in the US, but we plan on selling our products internationally in the future.

UNBOWED is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. The customer is responsible for filing all claims. UNBOWED is not responsible for any package(s) once it is in the hands of USPS, UPS or FedEx.

RETURNS:

WE WANT TO EARN YOUR TRUST.

WE BELIEVE THAT YOU SHOULD NEVER FEEL LESS THAN 100% SATISFIED WITH YOUR PURCHASE.

WHAT IS YOUR RETURN POLICY?

We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want our customers to be 100% satisfied with them. We apply returns to the tender it was purchased with or issue a store credit.

All returns and/or exchanges are handle case by case and we suggest filling out the form below and contacting us prior to shipping your item(s) back. There may be a varying restocking and/or service fee. Please contact us before shipping back your items to discuss our exchange/refund policy and fees that may apply.

Please note that returns purchased at our store location, must be returned and processed at the location in which they were purchased.

Item(s) that are unopened, unworn, unwashed and unaltered, or items that you believe have a manufacturer’s defect, may be returned. In order for us to process your return, we must receive your item(s) within 30 days of your order date. Please take into account the time it takes for the carrier to ship your item(s) back to us in Scottsdale, AZ.

No returns or exchanges after 30 days.

ALL SALE PRICE/DISCOUNTED ITEMS OVER 30% ARE FINAL SALE. Please keep this in mind when choosing sizes and products. If you have any size questions, you can always reach out to our customer service team for guidance. If for any reason you are not satisfied with your FINAL SALE PURCHASE you will be given a store credit only for any return.

Item(s) must be unworn & unwashed. Free of stains, marks, pet dander, and any signs of wear.

All original labels must still be attached to return any item. 

If for any reason your return does not meet our inspection, you will be notified with the reason(s) by email. All items go through a thorough inspection and can take up to 14 days after your item has been received to complete this inspection.

HOW DO I RETURN MY ITEM(S)?

Simply fill out the form below, print it, and include it in your return to us. We also suggest emailing us with your tracking number so that we can track your return on our end as well.

You may also email us at: info@beunbowed.com

Please note, return shipping costs are the responsibility of the customer. UNBOWED is NOT responsible for stolen or lost returned packages, packages sent to the wrong address, or for refunding for such packages. The customer is responsible for for tracking and insuring returned packages and filing all claims in these cases.

Please Ship Returns To:
UNBOWED-Returns:
28150 N. Alma School Pkwy.
Suite 103-287
Scottsdale, AZ 85262

You may email us at:
info@beunbowed.com

WHAT ABOUT MY REFUND?

In order for you to receive your refund back to your original payment method, we must receive your item(s) within 30 days of your order date. Your refund will be processed to your original payment method. 

Once we receive your item(s), please allow up to 14 days for processing and inspection for wear and damages. Once your return has been accepted, please allow 5 working days for your refund to be processed.

Due to health regulations, all supplement items must be unopened. All apparel items must be unworn, unsoiled and not laundered. All merchandise must be in original bag, have tags intact, in original condition and if applicable, liners must be attached. If an item is determined to be soiled or used, it will not be accepted. Please do not cut the tags from your new purchase until you are sure it is for you!

RETURN ADDRESS:
UNBOWED-Returns:
28150 N. Alma School Pkwy. 
Suite 103-287
Scottsdale, AZ 85262

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